Case Studies
Spotless Cleaning Services
Commercial Cleaning Case Studies
Thatches Holiday Village
(Client for 13 Years)
On contract inception there was no specification and limited financial
controls. We introduced flow cleaning,
ensuring each lodge was methodically
and efficiently cleaned, reducing time
taken by 17.5%. Efficiencies established
have recently been used to offset
substantial laundry overhead costs (utility
prices increased 27% in 2020). In real
terms we have reduced service cost by
protecting our client from laundry
associated cost increases, with only a
modest £5/unit increase levied in 2020
(assisting with wage inflation).
Follaton House
One of six council sites managed
by Devon Cleaning South Hams
Service Delivered
Added Value
Totnes Civic Hall
Service Delivered
We provide a daily office cleaning (DOC) service to two principal Council properties, Civic Hall and Guildhall. Our service delivery has been focused on meeting Council expectations and quality is assured through the measurement of the following key areas: contract management, quality, compliance, environmental, H&S and customer experience.
The DOC service is input input-based covering a mixture of tasks, particular to the Furniture Fittings and Equipment (FF&E) and user needs. This includes general cleaning of various office, washroom and communal areas, with more specific detailed specifications and checks to areas such as the Council Chamber. We comply with all Council contract and safety requirement and provide a dedicated help number and management contact details for the Council. This is particularly useful where urgent requirement necessitates immediate action (for example a short short-notice VIP visit). All staff are DBS checked and have been carefully selected for appropriateness for these prestigious high high-profile buildings. Our client can therefore be confident our staff are suitably screened and have the right personal qualities to form part of the Council support team.